Kulezi zinsuku, impumelelo yezinkampani ezisebenza ezingeni eliphezulu ihlobene ngokuqondile nekhono lazo lokuthuthukisa ikhwalithi yemikhiqizo noma izinsizakalo zazo kuyilapho zinciphisa izindleko zokukhiqiza. Ingabe ungumphathi wefemu esebenzayo embonini yokukhiqiza? Ingabe udinga ukuthuthukisa izici zakho zokukhiqiza? Bese, ukubhalisa kuhlelo lwebhande elimhlophe leSix Sigma kungazuzisa impumelelo yebhizinisi lakho. I-Six Sigma iyindlela egxile kudatha umgomo wayo omkhulu uwukuthuthukisa ikhwalithi yemikhiqizo yakho kanye nokwenza izinqumo zokuphatha zibe lula.
Uhlelo lwebhande elimhlophe leSix Sigma elokuqala lezitifiketi ongazithola kulolu hlelo lokufunda. Inikeza isingeniso esiyisisekelo sokuhlaziya ibhizinisi kanye nokwenza kahle kwephrojekthi. Ohlelweni lweSix Sigma, uzofunda umehluko phakathi kwezinhlaka ezahlukahlukene ezakha indlela ye-DMAIC, udlulele esingenisweni semiqondo nomlando we-Six Sigma, ukwazi ukusebenzisa amathuluzi namasu abalulekile e-Six Sigma, ukusebenzise kumaphrojekthi akho, futhi uqoqe futhi uhlaziye idatha ukuze wenze izinqumo ezingcono kakhulu zebhizinisi lakho.
Uhlelo lwebhande elimhlophe leSix Sigma lungabalulekile ekuqondeni imiqondo yokuthuthukiswa kokukhiqiza okuqhubekayo nokuphathwa kokulawulwa kwekhwalithi. Ngaphezu kwalokho, kungase kudingeke ukuthuthukisa ukuqonda endimeni yokusebenza kweqembu kanye nokwenza ngcono ukuphathwa kwezinqubo ezinhlanganweni. Uhlelo lwebhande elimhlophe luyisiqalo sezimiso eziyisisekelo ze-Six Sigma futhi lungase lubaluleke kubantu abafuna ukuzibandakanya nezimiso ezibanzi ze-Six Sigma ezembulwe ezinhlelweni zebhande Eliphuzi, Eliluhlaza, noma Elimnyama.
Yiziphi Izindlela Ezisetshenziswayo ku-Six Sigma?
Amabhizinisi angaphezu kwezigidi ezingamashumi amathathu nantathu asebenzayo e-United States kuphela. Futhi isibalo sabaqalayo emhlabeni jikelele sisezingeni eliphezulu kakhulu eminyakeni engamashumi amathathu. Kungani? Ngoba nje umhlaba namuhla uya ngokuya uxhumene, futhi amathuba ebhizinisi afinyeleleka kakhulu kunangaphambili. Nokho, lapho ithuba likhona, kuba nokuncintisana. Ngakho-ke, ukuze uhlale ebhizinisini, amabhizinisi esimanje adinga ukusebenzisa izinqubo eziyinkimbinkimbi zokuthuthukisa kakhulu ukunciphisa amaphutha emikhiqizweni noma ezinsizeni zawo.
Isimo esifanelekile ku-Six Sigma methodology isilinganiso sokukhubazeka kokukhiqiza esingu-3.4 kumayunithi ayisigidi esisodwa. Ingabe lokhu kuyafezeka? Cha. Kodwa u-99.9% usesimeni sokufinyeleleka futhi kufanele kube okuhamba phambili kunoma iyiphi inkampani enentshisekelo ekuqhubekeleni phambili kwemakethe. Ukufeza lezi zindinganiso, izinkampani ezisebenzisa izinqubo ze-DMAIC zisebenzisa amathuluzi namasu anhlobonhlobo, alula futhi ayinkimbinkimbi. Bayini?
Okokuqala, inqubo yokuhlonza amasu angaphakathi okumele aqondiswe kalula ingacatshangwa ngenqubo yokwenza imephu noma amashadi okulawula. Lezi zingabona amashifu angavamile ekusebenzeni kwezinqubo ezisetshenzisiwe futhi zisize ukusebenzisa ama-histograms ekuhambeni komsebenzi kokuhlaziya okuhlukile. Izinkampani ezisebenzisa indlela ye-Six Sigma zingasebenzisa namafilosofi ahlobene afana ne-Kanban noma i-Kaizen, amamodeli wezibalo afana ne-FMEA noma i-SWOT, imephu yokusakaza ivelu noma imiqondo yokunciphisa imfucuza, njenge-Muda, noma izindlela zokunciphisa izindleko, ezihlose ukuthuthukisa imiklamo yomkhiqizo nokuzihlanganisa. ohlelweni lokukhiqiza.
Yiziphi Ezinye Izinzuzo Zokhonkolo ze-Six Sigma Philosophy?
Uhlelo lwebhande elimhlophe leSix Sigma ingakunikeza ngokuyinhloko izinsiza ezidingekayo ukuze uthuthukise izinqubo zokulawula ikhwalithi yemikhiqizo noma amasevisi ebhizinisi lakho, ezibalulekile ukuze uphumelele ngokwezimali zesikhathi eside. Ngosizo lwemfundiso ye-DMAIC, i-Six Sigma ingasiza ekuthuthukiseni ukusebenza kahle kwezinqubo zangaphakathi ezamukelwa inkampani yakho, ukunciphisa imfucuza ekukhiqizeni, kuholele ekwenyukeni kwekhwalithi yemikhiqizo noma amasevisi ahlinzekwayo, futhi ihlaziye izimbangela eziholele ukwehla kwekhwalithi yesevisi yemikhiqizo enikeziwe.
Ngenxa yokulula, indlela ye-Six Sigma ingathuthukisa ukwaneliseka kwabasebenzisi, ithuthukise isithunzi somkhiqizo, futhi inikele ekongeni ngokwezimali, okuthi, esimweni sezinkampani zamazwe ngamazwe, ibe amashumi noma amakhulu ezigidi zamadola. I-Six Sigma igxile ekuhlaziyweni kwezibalo ukwenza izinqumo ezidingekayo zebhizinisi, futhi lokhu kusho ukuthi noma iyiphi inkinga, kungakhathaliseki ukuthi injani, izothola isizathu sokwenzeka kwayo kanye nesixazululo esingaba khona. Ifilosofi yeSix Sigma inganika izinkampani inzuzo yokuncintisana, ithuthukise izinqubo zokulawula ubungozi, futhi yehlise izikhathi zomjikelezo wokudala umkhiqizo.
Yiziphi Izimboni Ezilungele I-Sigma Eyisithupha?
Okokuqala nokubalulekile, i-Six Sigma yavela njengokulandela izinyathelo ezisebenza kahle ezidingwa imboni yokukhiqiza ngeminyaka yawo-1970s Japan. Ngokuvamile, noma iyiphi imboni ekhiqiza imikhiqizo ebonakalayo ngezinga elikhulu ingazuza ekusebenziseni i-DMAIC, noma ngabe sikhuluma ngezinto zikagesi noma zezimoto kanye nezimpahla zabathengi. Izimboni zezokunakekelwa kwempilo kanye nezinsizakalo zezezimali nazo zifanelana kahle nefilosofi yeSix Sigma, njengoba kunemikhakha lapho umkhawulo wephutha ucishe ungabi khona.
Embonini ye-IT noma yezokuxhumana, i Ifilosofi ye-DMAIC ingathuthukisa ukwaneliseka kwamakhasimende kukonke, iqondise izinqubo zokuthuthukisa, iqinisekise ukuthotshelwa komthetho, futhi inciphise isikhathi sokuphumula. Ngesikhathi esifanayo, i-Six Sigma ingasetshenziswa ezimbonini ezifana ne-hospitality ukuze kutholwe uhlaka olunciphisa izindleko zokulungisa kuyilapho kukhulisa ukwaneliseka kwamakhasimende. Cishe kunoma yimuphi umkhakha, ukuqaliswa okuyingxenye noma okuphelele kwendlela ye-Six Sigma kunenzuzo, njengoba kuhilela ukwenza lula izinqubo zenkampani yangaphakathi nokugxila ekuhlaziyeni idatha yangaphakathi kanye nokwehliswa kwezindleko.
Enye Yezinsiza Ezinhle Kakhulu Yenhlangano Yakho
Uyafuna ukuthi ibhizinisi lakho libhalise ukwenyuka kwenzuzo okubikezelwayo? Uma kunjalo, ukuphothula ohlelweni lwebhande elimhlophe leSix Sigma kungaba yindlela ephumelela kakhulu yokuyisa ibhizinisi lakho kwelinye izinga. Ukusebenzisa indlela ye-Six Sigma ezinqubweni zangaphakathi zenkampani yakho kungase kuhlele izinqubo zakho zomsebenzi, kwehlise umthwalo kubasebenzi bakho, futhi kuthuthukise isithunzi somkhiqizo wakho. Ngokuthola isitifiketi se-Six Sigma, uzothola ukuqonda okuyisisekelo kokusebenzisa izindlela ze-Kaizen, Poka-Yoke, 5S, kanye ne-JIT ekukhiqizeni futhi uqonde imiqondo engemuva kwezinqubo ze-DMAIC.
Ingabe uhlelo lwebhande elimhlophe leSix Sigma luyadingeka? Kulolu suku nenkathi, impendulo cishe inguyebo. Nakuba ukuduma kwe-Six Sigma methodology kwafinyelela umvuthwandaba cishe eminyakeni engamashumi amabili edlule, ukuhlobana kwayo kusephezulu, ikakhulukazi kumabhizinisi asebenzayo embonini yokukhiqiza. Ukwamukela ifilosofi ye-Six Sigma kungaholela ekuhlelweni kwezindlela zokuhlaziya ezisetshenziswa abasebenzi bakho, ukwamukelwa kwezinhlelo zokuhlaziya zangaphakathi ezichwepheshile, ukwanda okukhulu kwekhwalithi yemikhiqizo noma amasevisi ahlinzekwayo, kanye nezinzuzo zezezimali, okungenzeka ngokuhamba kwesikhathi zibe nkulu kakhulu. umshayeli ngemuva kwakho impumelelo yebhizinisi.
shiya impendulo